5 Questions That Build Trust

1. Who is someone that makes your life easier? 

2. What do they do to help you? 

3. When do you notice their impact? 

4. Why do think they help you? 

5. How would you feel if I could help in a similar way? 

 

This week, during a session for new employees, Hillcrest Medical Center CEO, Xavier Villarreal, inspired us with his transparency. He shared with us the story of his son’s leukemia diagnosis. The medical journey they traveled together as a family refocused his WHY and magnified the personal aspect of healthcare.

Thank you for sharing, Xavier. Similarly, when I wrote down my WHY later that day, everything tied back to the health challenges my parents and loved ones have faced.

May the connections I make as a Physician Relations Liaison maximize the care received by Hillcrest patients. #healthcare #why #leadership

Professional and Inspirational Resources (2022 Version)

I was asked in a meeting yesterday what podcasts and resources I'm taking in. These may not seem totally related to my work, but they *are* related to my holistic being. Who I am definitely influences my role as a physician relations liaison.

Let's list 7. Digging into my Spotify and Books apps nowww....

1.Ear Biscuits podcast

2.The Tim Ferriss Show podcast

3. Any Seth Godin interview on Spotify

4. The Tipping Point book by Malcom Gladwell

5.Alan Watts lectures on Notable Lectures podcast

6.Becker's Healthcare Podcast 

7. My Brother, My Brother and Me podcast

Medical Apps

Some of these apps are expensive! However, I love the ways technology assists medical professionals. 

https://www.jotform.com/blog/medical-apps/

I heard someone make a great point regarding meetings this week. He said that you can arrange most meetings using the same four questions. 

1. What's going right?

2. What's going wrong?

3. What's confusing?

4. What's missing? 

Manage Expectations = Be Kind to Yourself

This week, I had the chance to meet 10+ CEOs and Directors within the Ardent Health Services family. The conversations were encouraging, enlightening and challenging. 

Jim Kaltenbacher, CEO of Utica Park and OHI clinics said one thing that stood out. He said, “Two years. It’ll take at least two years to understand the ins and outs of this system.”  As a new employee, that was so helpful. 

I will definitely hit the ground running, but envisioning a longer ramp is a way of showing myself kindness. There’s a lot to learn. Thank you, Jim, for acknowledging this and setting realistic expectations.

Neurosurgery Podcasts 2022

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